Return/Exchanges

No Refund and Exchange Policy

Thank you for shopping with us! We take pride in offering high-quality hair extensions, and we want you to be completely satisfied with your purchase. Please read our No Refund and Exchange Policy carefully before placing your order.

1. No Refunds
All sales made through our website are final. We do not offer refunds once a purchase is completed. This policy is in place to ensure that all customers receive fresh, untouched products.

2. No Exchanges
Due to the nature of our products, we do not accept exchanges. We highly recommend that you carefully review product descriptions, colors, and lengths before making a purchase. If you have any questions about a product, please reach out to our customer service team prior to purchasing.

3. Defective Items
If you receive a defective item, please contact us within 5 business days of receiving your order. We will review your concern and, if valid, provide instructions for resolution. Any defective item must be returned in its original condition, unused, and within the original packaging.

4. Order Accuracy
Please ensure that you double-check your order details, including the product type, color, and quantity, before checking out. We cannot accommodate changes to orders once they have been placed.

5. Customer Responsibility
It is the customer’s responsibility to comply with the care instructions provided with your hair extensions. Misuse or improper care may result in damage not covered by our policy.

Contact Us
If you have questions about our No Refund and Exchange Policy, please feel free to contact our customer service team at [insert contact information].

Thank you for your understanding and support!